ATOMOS SUPPORT

Firmware Updates

Download the latest AtomOS & UltraSync firmware

  • Neon 17
  • Neon 24
  • Ninja Flame
  • Ninja Inferno
  • Ninja V Pro Kit
  • Ninja V+ Pro Kit
  • Ronin
  • Shinobi SDI
  • Shogun 7
  • Shogun Flame
  • Shogun Inferno
  • Shogun Original
  • Shogun Studio
  • Sumo 19
  • Sumo 19M
  • Zato CONNECT
Neon 17

Neon 17 (Archive)

17” Precision HDR Monitor & Recorder

Current Firmware

Features:

  • Added controls to the Button Bar Remote Control Unit (BBRCU)
  • Selection of the active Color Space in use by pressing F1.
  • Selection of the SDI or HDMI input or output, by pressing F5, (formerly the Record button).
  • Button illumination is now adjustable, so that you can adjust the brightness of the backlight to match the
    environment you are in.
  • Enhanced SDR/REC709 color space to target measurements of below 2.3 deltaE 2000
  • Calibration now provides industry-standard calibration of REC709 at 100 Nits.
  • PDF Report of the REC709 calibration result available when calibration is complete.
  • HDR (PQ and HLG – both in legal range) provide preview grade quality viewing.

Firmware Update Procedure:

  1. Unzip the ATOMNEO.zip file and copy the ATOMNEO.FW Firmware to your SSD drive.
  2. Ensure that your NEON is not powered on.
  3. Insert the SSD into the NEON.
  4. Power on your NEON.
  5. The NEON will display the progress of the upgrade on screen.
  6. The device will turn off and delete the firmware file after completing the installation.

For further information and troubleshooting, click here.

Previous Firmware

Resources

Neon 24

Neon 24 (Archive)

24” Precision HDR Monitor & Recorder

Current Firmware

Features:

  • Added controls to the Button Bar Remote Control Unit (BBRCU)
  • Selection of the active Color Space in use by pressing F1.
  • Selection of the SDI or HDMI input or output, by pressing F5, (formerly the Record button).
  • Button illumination is now adjustable, so that you can adjust the brightness of the backlight to match the
    environment you are in.
  • Enhanced SDR/REC709 color space to target measurements of below 2.3 deltaE 2000
  • Calibration now provides industry-standard calibration of REC709 at 100 Nits.
  • PDF Report of the REC709 calibration result available when calibration is complete.
  • HDR (PQ and HLG – both in legal range) provide preview grade quality viewing.

Firmware Update Procedure:

  1. Unzip the ATOMNEO.zip file and copy the ATOMNEO.FW Firmware to your SSD drive.
  2. Ensure that your NEON is not powered on.
  3. Insert the SSD into the NEON.
  4. Power on your NEON.
  5. The NEON will display the progress of the upgrade on screen.
  6. The device will turn off and delete the firmware file after completing the installation.

For further information and troubleshooting, click here.

Previous Firmware

Resources

Ninja Flame (Archive)

Ninja Flame Firmware

FIRMWARE UPDATE PROCEDURE
Please ensure unit is plugged into mains power before commencing firmware update

Resources

Ninja Inferno

Ninja Inferno (Archive)

Ninja Inferno - 4Kp60 ProRes Monitor-Recorder

Ninja Inferno Firmware

Ninja V Pro Kit

Ninja V Pro Kit (Archive)

Ninja V Pro Kit

Firmware

Pro Kit Requires 10.61 >

NINJA V PRO KIT OWNERS: Please use Ninja V firmware to update your Ninja V Pro Kit to the latest OS Versions.

For more information please refer to the Ninja V support area.

Resources

Ninja V+ Pro Kit

Ninja V+ Pro Kit (Archive)

4Kp120 RAW over SDI and more!

Firmware

Pro Kit Requires 10.61 >

NINJA V+ PRO KIT OWNERS: Please use Ninja V+ firmware to update your Ninja V+ Pro Kit to the latest OS Versions.

For more information please refer to the Ninja V+ support area.

Resources

Ronin (Archive)

No longer available

Ronin Firmware

Shinobi SDI

Shinobi SDI (Archive)

No longer avaialble

Shinobi SDI Firmware

Shogun 7

Shogun 7 (Archive)

7” HDR Video Monitor & Recorder

Current Firmware

Important Note: This update is only relevant for users of devices from a certain production batch. It addresses an issue that resulted in crushed white levels. If the serial number of your device starts with K11, please install this 10.43.3B release. If your Shogun 7’s serial number doesn’t start with K11, please install the regular 10.43 firmware instead.

Firmware Update Procedure: Please ensure the unit is plugged into mains power before commencing the firmware update.

Previous Firmware

Resources

Shogun Flame

Shogun Flame (Archive)

No longer available

Shogun Inferno

Shogun Inferno (Archive)

Shogun Inferno Firmware

Shogun Original

Shogun Original (Archive)

7” HDR Video Monitor, Recorder

Shogun Firmware

Shogun Studio (Archive)

Shogun Studio Firmware

Previous Firmware

Shogun Studio Controller Update V1.16

Resources

Sumo 19

Sumo 19 (Archive)

19" HDR Video Monitor & Recorder

Firmware

Firmware Update Procedure: Please ensure unit is plugged into mains power before commencing firmware update.

Previous Firmware

Resources

Sumo 19M

Sumo 19M (Archive)

No longer available

Sumo 19M Firmware

Firmware for Atomos Sumo 19M (monitor only).

Resources

Zato CONNECT

Zato CONNECT (Archive)

Current Firmware

Updating to AtomOS Lite 10.05.00

Features:

  • Support for the newly introduced Atomos Cloud Studio Subscription Tiers

  • Changes to Frame.io C2C Implementation

  • Changes to RTMP Streaming Implementation

Refer to the AtomOS Lite 10.05.00 Release Notes for more information on the features, improvements, and known limitations.

Firmware Update Procedure:

Atomos recommends that your Zato CONNECT is plugged into a USB-C PD power adapter (>20W) or is connected to a freshly charged battery before commencing the firmware update. If you already own a Ninja V or V+, you can also use the NP-F battery eliminator and power supply shipping with either of them, as it’s also compatible with Zato CONNECT.

  1. Factory Reset your Zato CONNECT via the “Reset Device” button in the About Device menu within the General tab to prepare it for the new update.
  2. Format an SD Card in exFAT or FAT32 via a computer or the Zato CONNECT. You can find more information on compatible SD Cards via this link.
  3. Download the latest version of AtomOS Lite from: https://my.atomos.com.
  4. Unzip the compressed package and move the .BIN file to the SD Card’s root directory.
  5. Ensure that your Zato CONNECT is powered off.
  6. Insert the SD Card into the Zato CONNECT’s SD Card slot.
  7. Connect a fully charged battery or USB PD power adapter (>20W) to the Zato CONNECT.
  8. Press the power button to reboot.
  9. Zato will go through several update screens and will initially show the Atomos logo without a progress bar.
  10. The device will reboot several times throughout the update process and will reboot after the installation is complete.
  11. After the Zato reboots, you’ll be presented with a welcome message, detailing the new features introduced in this release.

Note: Factory resetting your device before or after updating your Zato CONNECT is mandatory to ensure that all the new features introduced in this release work properly.

Previous Firmware

Resources

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