Information that we collect from you
When you visit or register on the Website you may be asked to provide certain information about yourself including your name, contact details and other information. We may also collect information about your usage of our Website as well as information about you from e-mails or letters you send to us.
Use of your information
Your information will enable us to provide you with access to all parts of our site. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the site or our services. Further, where you have consented, we might also use your information to share with you product and company news and offerings and we may contact you by post, telephone or fax, as well as by e-mail. If you change your mind about being contacted in the future, please let us know.
Disclosure of your information
The information you provide to us will be held on a database and may be accessed by or given to our staff working internationally for the purposes set out in this policy or for other purposes approved by you. We may also pass aggregate information on the usage of our site to third parties but this will not include information that can be used to identify you.
Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Security and data retention
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law permits.
Accessing and updating
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a fee of 10 AUD to meet our costs in providing you with details of the information we hold about you.
What are cookies?
Cookies are small text files which are stored on your computer by your web browser and used by a website to read and write data which is used to improve your browsing experience.
Our website uses X cookies which fall into 3 basic categories, these are 'essential cookies', 'analytics cookies' and 'functional cookies'.
Essential Cookies — Some cookies are essential for the operation of our website. For example, some cookies allow the Content Management System we use to track your browsing session and identify you if you are logged in. This ensures that you can access the information you should be able to.
Analytics Cookies — We utilise other cookies to analyse how our visitors use our websites and to monitor website performance. This allows us to improve the website and more quickly identify and fix any issues that arise. For example, we might use analytics cookies to keep track of which pages are most popular and to determine why others are not.
Functionality Cookies — We use functionality cookies to allow us to remember your preferences. For example we may give you the option to have your username remembered if you access a password protected area or recall a preference for information of a particular type on the home page. Third party services such as Twitter, Facebook, Google Plus and AddThis may also write cookies to your computer which may be used 'on' our website to determine if you are logged in to those services should you choose to 'share' content socially.
Can i disable cookies for this website?
Yes, you can disable cookies for this and any website you visit using controls built into your web browser. You can use your web browser (eg Internet Explorer) to:
- Delete all cookies
- Block all cookies
- Allow all cookies
- Block third-party cookies
- Clear all cookies when you close the browser
- Open a 'private browsing' session
- Install add-ons and plug-ins to extend broswer functionality