TERMS & CONDITIONS
- The Neon “Take Control” Promotion hereafter referred to as the “Promotion”) is promoted by Atomos Global PTY, whose registered address is 33-41 Balmain Street, Australia (the “Promoter”).
- The Promotion is applicable to purchasers from the EMEA, Australia, New Zealand, Asia, USA & Canada (excl. QC&China) aged 18 years or over.
- This promotion is referred exclusively to Neon 17” and Neon 24” purchases – Product Code ATOMNEO171 / ATOMNEO241
- Promotion Dates: 1st Feb 2021 to 31st May 2021. Last day to claim: Within 30 days of purchase date and no later than Midnight on 31st May 2021 whichever is sooner. If a product is on backorder you must show you ordered the qualifying product during the promotional period and you were not able to receive the product due to backorder status. Do not send purchase orders as proof of purchase. You can apply for an exception once the product has been received. Each claim will be evaluated to ensure all other terms and conditions have been met.
- All incomplete claims will be automatically rejected and must be completed and resubmitted to be processed. A claim is considered incomplete if it matches one or more of the following criteria: missing any information requested on the claim form, missing serial numbers, missing proof of purchase documents, invoice with invalid purchase date.
- In order to qualify for the Promotion, participants must purchase a new (not second hand) qualifying product from an authorized Atomos reseller during the promotion period. Claims relating to products purchased before or after the promotion period will be deemed invalid.
- Resellers cannot claim free gift (iPod Touch 32GB or Atomos Button Bar or Loupedeck Live) for themselves. Resellers should pass on the regular price to the end user which should be clearly indicated on the invoice. The end user will then make the claim directly with Atomos.
- Purchases from eBay (whether listed new or used) are specifically excluded from this promotion.
- All Qualifying Products must be new and genuine Atomos products. Purchases of second hand, refurbished or reconditioned products or products which are counterfeit or infringe the intellectual property rights of Atomos in any way will NOT qualify for this Promotion.
- To claim this promotion for your purchase, please go to https://www.atomos.com/neon-take-control/ and follow the instructions to claim your free (iPod Touch 32GB or Atomos Button Bar or Loupedeck Live .
- The Promoter will not process a claim if the participant cannot provide both an image of the serial number and a copy of the purchase receipt. If, for any reason, the participant has not retained the product box, the Promoter will accept an image of the serial number found on the Qualifying Product.
- Shipping address must be in the same region as the purchase ie. EMEA or US/Canada
- The Promoter will not be held responsible or liable for any technical, hardware, software, server, website or other failures or damage of any kind, to the extent that this prevents the participant from or otherwise obstructs the participant to enter in the Promotion. Claims made by fax, telephone or email will NOT be accepted. Illegible, incomplete or altered claim forms will be deemed void, as will claim forms not completed in accordance with these terms and conditions.
- Upon submission of your online registration, your claim will be verified. Participants will be sent an automated email to confirm the receipt of their Promotion claim and the next steps of the claim process.
PRIVACY & DATA PROTECTION
- The Promoter reserves the right to verify the eligibility of all claims to protect itself against fraudulent, invalid or repetitive claims including, without limitation, to require the participant to prove that it did not return the product within the period of 28 days from the date of delivery. Claims for returned products, bad faith or fraudulent entries or claims that otherwise do not meet these terms and conditions, will be invalidated.
- The free gift (iPod Touch 32GB or Atomos Button Bar or Loupedeck Live) offered under this Promotion is non-exchangeable, non-transferable and there is no cash, credit or product alternative available.
- The Promoter reserves the right to amend these terms and conditions at any time and to amend or withdraw this promotion at any time.
- Only ONE claim per Qualifying Product purchased can be made.
- This Promotion is not available in conjunction with any other offer or promotion and is valid while stocks last.
- By claiming their free gift (iPod Touch 32GB or Atomos Button Bar or Loupedeck Live), applicants will be deemed to have read and accepted these terms and conditions.
- Duties and local taxes may be applied locally to Participants from countries outside European Union Customs state members and or US Customs Union. By applying for the Promotion Participants accept the fees (duties and local taxes) and must be paid by them. Customs policies vary widely from country to country;
- The Promotion excludes Demo units, Educational units, Prizes, Giveaways and RMA replacement items.